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You have 14 days from the date of receipt of the order to exchange or return the order.

Exchange or refund:

1. Create an exchange or refund in your Lnail account (send an email to

2. Send us your purchase to:

Albertschweizer str 32
94060 Pocking

3. Items must be returned to us unused.

Refunds are made within 3 three working days.

Refunds that do not comply with our policy will be sent back to you.

The exchange of purchases is free of charge.